Shipping Policy

Last Updated: July 30, 2025

At Ditatube, we strive to deliver your orders quickly and reliably. Below are our shipping options, delivery timelines, and associated costs for different regions.

Shipping Destinations & Delivery Times

1. Domestic Shipping (Mainland China)

• Standard Shipping: FREE (5-7 business days)

• Express Shipping: ¥25 (2-3 business days)

2. International Shipping

Asia

• Standard: $8.99 (7-14 business days)

  • Countries: Japan, South Korea, Singapore, Malaysia, Thailand

• Express: $19.99 (3-7 business days)

North America

• Standard: $12.99 (10-20 business days)

  • Countries: USA, Canada

• Express: $24.99 (5-10 business days)

Europe

• Standard: $14.99 (10-18 business days)

  • Countries: UK, Germany, France, Italy, Spain

• Express: $29.99 (5-8 business days)

Australia & New Zealand

• Standard: $15.99 (12-18 business days)

• Express: $32.99 (6-9 business days)

Other Regions

• Standard: Costs vary (15-25 business days)

• Express: Costs vary (8-15 business days)

  • Contact service@ditatube.com for a quote.

Order Processing Time

• Orders are processed within 1-2 business days (excluding weekends/holidays).

• You’ll receive a tracking number via email once shipped.

Important Notes

• Customs & Duties: International buyers are responsible for any additional fees. Ditatube is not liable for delays caused by customs.

• Shipping Delays: Extreme weather, holidays, or logistical issues may extend delivery times.

• Wrong Address? Contact us within 6 hours of ordering at service@ditatube.com to update.

Tracking Your Order

Check your shipment status via:
🔹 Email tracking link
🔹 Our website’s Order Lookup tool
🔹 Carrier’s website (DHL, FedEx, or local postal service)

Lost or Stolen Packages

If your tracking shows "delivered" but you haven’t received it:

1. Check with neighbors or your local post office.

2. Contact us at service@ditatube.com within 14 days for assistance.

Questions?
Reach out to service@ditatube.com—we’re happy to help!

Ditatube ensures your fashion finds arrive safely and stylishly. ✨